Frequently Asked Questions

We know you probably have questions so we've tried to answer as many of our frequently asked questions here. Feel free to contact us to talk with us further about your particular project so we can get everything answered for you.

Am I required to host my website with Blu Dove?

No. You are not required to host your site with us. However, when you do, it allows us to service your site in a much better capacity.  We know what our hosting servers will and will not support, in terms of functionality, security, up-time and technical assistance.  Not to mention, the service is top-notch.  If you host elsewhere, we cannot guarantee that your web site will operate as intended nor can we offer any technical assistance beyond the basic structure of your site.

cautionBefore spending money on hosting, please come talk to us first about your plans.  Depending on your needs for your web site, what you choose may or may not be the best choice and it may not work with the software.  You are welcome to get a domain from a source like GoDaddy.com but please, please, please check with us first before purchasing any web hosting.  If in doubt, do NOT purchase anything until you've talked to a web consultant.

Am I required to sign a contract or letter of agreement?

Yes. After the initial consultation, we will provide you with a detailed proposal containing your cost estimate and terms of service, which you will be required to sign prior to our team beginning your project. This assures both parties that items agreed to will be adhered to and that everyone is on the same page.

Are your fees different for Logo Design?

Yes and we're going to be honest here -- Well researched and developed logos are not a dime a dozen. We understand the value of a logo and take great care in our work, so our logos do not come cheap.  After all - your logo is your identity for your business.   The cost of our logos are billed as a flat rate fee and include market research, hours of initial sketching / design concepts, meetings with you to discuss our ideas and your feedback, all revisions and the logo output for your use in all available/necessary format.   Please contact us for current rates and packages for corporate identity development.  Some of our packages include business cards or other items you will need with your logo. So when you're ready for development of a professional brand identity / logo, we recommend budgeting for at least $ 1700. Costs vary throughout the marketplace so if you are comparing vendors, you will want to find out what your costs actually include.

Can Blu Dove Designs assist with text and images for my project?

Blu Dove Designs wants to be sure that the client receives the services they need to assemble a successful marketing campaign. If you do not have all artwork and text, we offer copywriting services in-house or you my hire someone if you are not comfortable with writing your own content.  If you need photography then you may choose stock photography or to have us take photographs for you.  Additional hourly fees will apply.

Do I need to supply all of my text and artwork for project?

Yes. We require that all text and images be supplied at the start of your project, otherwise it could cause delays in the completion of your project.  If you do not have a logo or need stock photos, we can help provide that to you.  We can also help you with content writing. 

Do you have any small business start-up packages available?

Please call our office at 800-875-0380 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to speak with us about available packages and pricing for your needs. Each client is unique and we can cater packages accordingly.

Do you require a deposit or can I pay when I receive the artwork?

For new clients, a 50% deposit is required up front and will be based on the estimate provided after the initial consultation. All projects must be paid in full prior to final artwork being released.  We offer a 5% discount if you pay in full at commencement by cash or check.

Does Blu Dove do other work besides websites?

Yes, we do.  We are a full service advertising agency able to provide for all of our clients needs.  If there is something we personally are not experts in, we have contacts that can refer you to or work with on your behalf -- everything from manufacturing a product to video production, copywriting, printing and more.  Contact us about your project and we will see how we can help you!

How Do I Contact You

icon_contactThe best way to reach us is by phone, especially if you have an immediate need.  We also love e-mail!

Email:   This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it.

Toll Free: 800-875-0380
Fax: 866-355-0936

Office hours: Monday - Thursday 9am - 6pm / Friday 9am - 1pm

Gainesville:
Phone: 352-275-5813 / Toll Free: 800-875-0380
Office:  4635 NW 53rd Avenue, Suite E-205, Gainesville, Florida 32653 (in Bristol Park)

Altamonte Springs / Winter Park / Orlando:
Phone: 407-413-9846 / Toll Free: 800-875-0380
Mailing Address:  PO Box 161391, Altamonte Springs, FL 32716

 

How long does it take to get my materials back from the printer?

Turn around time depends on the type of printed job. Generally you can expect anywhere from 2 to 4 weeks. We will quote turn around at the time the order is placed.

What Are Your Fees

What are your fees?

The Initial Consultation to discuss the scope of the project(s) and give an estimate is free of charge. Estimates will be given based on the initial consultation and the current rates for Graphic Design & Web Development. Special rates are available for community non-profit organizations where budget constraints may be an factor (proof must be supplied at time of initial consultation). Fees/Estimates are NOT given out via email or over the phone due to the varying nature of project requirements.

What can I expect to pay for a typcial website?

There is no such thing as a "typical" website.  Each business is unique and so are the needs of that business.  For a well designed, quality web site, from Blu Dove Designs, you can expect to pay anywhere from $900 and up, depending on number of pages, functionality needed and how much customization you require.  Before you run off to the cheapest place in town, give us an opportunity to talk with you about your options.  We will evaluate your needs for both now and going forward and do our best to offer you a plan that fits within your budget.   If you are looking for a really low budget, ready-made option, then check out our websites-to-go option.

What forms of payment do you take?

Visa and Mastercard. A small processing fee may apply. Checks and Money Orders are accepted from local businesses only. We also accept cash.

What kind of clients/organizations do you typically work with?

We have the ability to learn any industry that we come in contact with ... information gathering is one of our strengths.  Blu Dove Designs' areas of specialty are environmental, medical, architecture, building construction, aircraft, horses, veterinary, churches, musicians, non-profits and more!

What software programs do you use?

The Blu Dove team and our partners are proficient on both PC and MAC platforms, including and not limited to: Photoshop, Illustrator, Dreamweaver, Flash, QuarkXPress, InDesign, Microsoft Office Suite, Access, CuteFTP, CyberDuck, WordPress, Joomla, JAlbum, iOS and others. Whatever your needs are, Blu Dove Designs will do what it takes to meet those needs and if we are unable to, then we will be happy to refer you.

What type of hosting do you offer?

We are a reseller for a Tier 1 hosting company based out of New Jersey.  We offer both Linux hosting plans that include all support and email.  We also have a special e-commerce package that is hosted elsewhere and comes with after hours and Saturday support.  When you purchase a hosting plan from us, you are getting more than your typical hosting package -- we include on-site service, technical support of email, your web site and even small maintenance requests.  Click here to read more about our hosting packages.

When do I pay for printed products like business cards & brochures?

We require that the project is paid in full prior to going to press, unless you are an existing client with at least 90 days history with us.  If for some reason there are problems or errors with an order caused by the printer, we will act on your behalf to be sure that proper compensation occurs.

Will I own the artwork after full payment?

Yes. Yes and Yes!   All logos and artwork created for the purposes of the project will be the property of the client after full payment has been received.  Blu Dove Designs retains creative and personal rights to use any completed project for the purpose of competitions, future publications on designs, educational purposes and the marketing of Blu Dove Designs. If payment is not received in full or the contract is cancelled, Blu Dove owns all rights to artwork.

Will you work directly with my printer?

If requested, Blu Dove Designs will work directly with the printer, approve all printer proofs and take all the worries of printing off your hands. You may choose the printer or we will be happy to select the best one for your budget and needs. Printing costs will be billed separately. If you are located outside of the Gainesville, Ocala, Jacksonville Area printer proofs will be approved by the client unless otherwise specified by the contract.